Privacy Policies


Trust Hau is an online service that lets people and organizations create projects to be supported by other people and organizations with resources, professional services or money. Toward this end, a variety of different features are incorporated in the web site Trust Hau maintains at the address We allow you to communicate with other users, through public and private messaging, to share with open and closed groups of people certain information about yourself, and to direct payments towards certain causes, among other uses. All of these features exist for the sole purpose of improving the effectiveness of Trust Hau. Note that all visitors to Trust Hau may view projects you post on it, and the contents you create.

What information is collected?

Membership on Trust Hau requires your name and email address. The user at any point may add or change this information on their profile. Trust Hau will never share a user's email address or password. Postings on public forums will contain the user’s name and will allow viewers to link to the public contents of that poster’s profile.

When you visit Trust Hau, we collect your browser type, Operating System type, IP address, and geocode (if available from your browser) and any other relevant profile information that we may from time-to-time expressly solicit from members. This information is gathered for all Trust Hau visitors, and logged with a timestamp. In addition, we store certain information from your browser using "cookies." A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies to confirm that users are logged in. These cookies terminate once the user closes the browser. By default, we use a persistent cookie that stores your login ID (but not your password) to make it easier for you to login when you come back to Trust Hau. You can remove or block this cookie using the settings in your browser if you wish to disable this convenience feature.

Why is this information gathered and how is it used?

All information gathered by Trust Hau is for the express purpose of enabling a more productive, customized, and efficient experience for our users. We do not sell user information. Private information gathered may be used to verify users in order to increase the soundness of a project, or to promote or make statements about it or any other disclosure we consider relevant to improve the functioning of the web site.

The posting of personal information on Trust Hau is entirely at your own risk. We cannot control the actions of other users with whom you may choose to share your information. Therefore, we cannot and do not guarantee that personal information you post on Trust Hau will not be viewed by unauthorized persons. You understand and acknowledge that, even after removal, copies of personal information may remain viewable in cached and archived pages or if other users have copied or stored your personal information.

Any improper collection or misuse of information provided on Trust Hau is a violation of Trust Hau’s Terms of Service and should be reported to

IP addresses and geocodes may be gathered by Trust Hau to help classify the region of a project when applicable, and to ensure that all times displayed correspond correctly to the user’s time zone. IP address and other browser information can only be gathered when the settings on the users’ computer allow for it.

Project information, detached from any private information, will also be reviewed by Trust Hau staff periodically for the purpose of improving the website and enforcing the Terms of Use.

We may occasionally e-mail you notifications regarding new services, the status of any projects you belong to, internal messages you have received from other site members, and other account information.

Any information that is made public may be used in feeds and searches available to all users.


Trust Hau may keep copies of user information or projects after their removal from the site in archive storage. This archive storage may include past versions of stored items that have since been modified or deleted.

Children Under Age 13

Trust Hau does not knowingly collect any information from persons under the age of 13. If Trust Hau learns that a posting is by a person under the age of 13, Trust Hau will remove that post.

Children Between the Ages of 13 and 18

We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.

Trust Hau, or people who post on Trust Hau, may provide links to third party websites, which may have different privacy practices. We are not responsible for, nor have any control over, the privacy policies of those third party websites, and encourage all users to read the privacy policies of each and every website visited.

Changes to this privacy policy

Trust Hau may amend this privacy policy from time to time, at its sole discretion. Use of information we collect now is subject to the privacy policy in effect at the time such information is used. If we make changes to the privacy policy, we will notify you by posting an announcement on Trust Hau website to allow you to learn what information we collect, how we use it, and under what circumstances if any, it is disclosed.

Conditions of Use

If you decide to visit Trust Hau website, your visit and any possible dispute over privacy is subject to this privacy policy and our Terms of Service, including limitations on damages, arbitration of disputes, and application of Italian state law.

Contacting Trust Hau

If you have any questions about this privacy policy, please contact us:

Effective Date of this privacy policy

This privacy policy is effective as of 22nd of November 2014